Job Title: Operations Team Member

Location: Mumbai (In Office)

Role Overview

Provide operational support for ISO and CMMI certification activities.

Key Responsibilities

• Interact with clients to understand certification needs, review applications, prepare proposals and contracts
• Evaluate competence criteria for auditors, technical experts and decision makers
• Maintain audit calendar and coordinate schedules with auditors. Assist in documenting audit plan and audit reports as needed.
• Coordinate with external auditors during external certification audits
• Coordinate with customers to provide timely support

Required Skills

• Extremely good in using MS Office tools
• Excellent oral and written communication
• Familiarity with basic process compliance concepts and standards such as ISO, CMMI Certification is preferred.

Required Qualification

• Graduation (any discipline)